{"id":132274,"date":"2018-08-22T00:07:42","date_gmt":"2018-08-22T00:07:42","guid":{"rendered":"https:\/\/inchoo.net\/?p=32845"},"modified":"2018-08-22T00:07:42","modified_gmt":"2018-08-22T00:07:42","slug":"at-mm18hr-miguel-balparda-will-teach-us-how-to-effectively-communicate-with-support","status":"publish","type":"post","link":"https:\/\/www.sushilkumar.ind.in\/blog\/magento-2\/at-mm18hr-miguel-balparda-will-teach-us-how-to-effectively-communicate-with-support\/","title":{"rendered":"At MM18HR, Miguel Balparda will teach us how to effectively communicate with Support"},"content":{"rendered":"

In our series of articles in which we\u2019re presenting speakers at Meet Magento Croatia event, the time has come to find out more about Miguel Balparda<\/a> who will join us with \u201cA day in Support<\/strong>\u201d presentation. <\/p>\n

As a Magento 2 Maintainer, Core contributor, and avid Magento supporter, Miguel is also known in the community as a passionate traveler. He\u2019s probably on the beach coding, while you\u2019re reading about his career, and his opinion on how important is it for a developer to understand client’s needs from a business perspective, rather than “just” the technical one. <\/span><\/p>\n

Hi Miguel! Congratulations on being rewarded with the Magento Mover title! A lot of hard work led to that recognition, right?<\/p>\n

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It’s been quite a journey. I’ve been traveling non stop for the last couple of years and I was able to meet a lot of people from the community, so I can’t say it’s been a hard job to do. I really enjoy meeting new people and being a Master has helped me connect with a lot of different Magento users and developers from around the globe.<\/p>\n<\/blockquote>\n

Movers are Magento\u2019s top advocates and ecosystem thought leaders who have demonstrated their expertise in driving innovation through Magento solutions. Whose shoes are most interesting for you to walk in when thinking of solutions – developer\u2019s or merchant\u2019s and why?<\/p>\n

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I’m a back-end developer who has moved into the system administration world, which means my way of thinking is mostly programmatic and not so much business oriented. Being part of a company like Nexcess has helped me understand the hosting business better and be able to introduce this into my everyday decisions.<\/p>\n<\/blockquote>\n

You have an interesting view on career development, especially work environment, where you always encourage developers to work remotely. What would you say was the most difficult moment of your career, and what good came from it?<\/p>\n

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Working remote isn’t for everyone, but it’s worked well for me and I think companies and developers mutually benefit. I like being a remote developer because it allows me to travel while working, but don’t get me wrong, I work 8 hrs a day just like any of you, with meetings and deadlines. I just do it in a different timezone while on the beach \ud83d\ude00<\/p>\n<\/blockquote>\n

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Me visiting both for #mm18in<\/a> and #mm18hr<\/a> \ud83d\ude02 pic.twitter.com\/Ml6cDUDfzG<\/a><\/p>\n

— Miguel Balparda (@mbalparda) July 17, 2018<\/a><\/p>\n<\/blockquote>\n